Security Vulnerability and Bounty Program

If you’ve found a security vulnerability on Zumcy.com, we encourage you to message us immediately. We’ll review all legitimate vulnerability reports and do our utmost to quickly resolve the matter. Before you report, please review this document, including fundamentals, bounty program, reward guidelines, and what shouldn’t be reported.

Fundamentals

If you adhere to the principles below when reporting a security issue to Zumcy.com, we will not initiate a lawsuit or enforcement investigation against you in response to your report.

  • You give us reasonable time to review and repair an issue you report before making public any information about the report or sharing such information with others.
  • You don’t interact with a private account (which includes modifying or accessing data from the account) unless the account owner has consented to such actions.
  • You make an honest faith effort to avoid privacy violations and disruptions to others, including (but not limited to) destruction of data and interruption or degradation of our services.
  • You do not exploit a security issue you discover for any reason. (This includes demonstrating additional risk, like attempting to compromise sensitive company data or trying to find additional issues.)
  • You do not violate any other applicable laws or regulations.

BOUNTY PROGRAM

We recognize and reward security researchers who help us keep people safe by reporting vulnerabilities in our services. Monetary bounties for such reports are entirely at Zumcy.com’s discretion, based on risk, impact, and other factors. To potentially qualify for a bounty, you need to meet the following requirements:

  • Adhere to our fundamentals (see above).
  • Report a security bug: This means identifying a vulnerability in our services or infrastructure that creates a security or privacy risk. (Note that Zumcy.com ultimately determines the severity of an issue, and many bugs may not be considered security issues.)
  • Submit your report via our security center. Please don’t contact employees directly.
  • If you inadvertently cause a privacy violation or disruption (such as accessing account data, service configurations, or other confidential information) while investigating an issue, make sure to disclose this in your report.
  • We investigate and answer all valid reports. Due to the volume of reports we receive, we prioritize evaluations based on risk and other factors, and it may take some time before you receive a response.
  • We reserve the right to publish reports.

REWARDS

Our rewards are based on the impact of a vulnerability. We will update the program over time based on feedback, so please provide feedback on any areas of the program you believe we can improve.

Please provide detailed reports with reproducible steps. If the report isn’t detailed enough to reproduce the issue, it will not be eligible for a bounty.

When duplicates occur, we award the first report that we can fully reproduce.

Multiple vulnerabilities caused by one underlying issue will be awarded a single bounty.

We determine bounty rewards based on a variety of factors, including (but not limited to) impact, ease of exploitation, and the quality of the report. The bounty rewards are listed below. The amounts listed below are the maximum we will pay per level. We aim to be fair; all reward amounts are at our discretion.

Critical Severity Vulnerabilities ($200):

Vulnerabilities that cause privilege escalation on the platform from unprivileged to admin, allow remote code execution, financial theft, etc.

  • Remote Code Execution
  • Remote Shell/Command Execution
  • Vertical Authentication Bypass
  • SQL Injection that leaks targeted data
  • Full access to accounts

High Severity Vulnerabilities ($100):

Vulnerabilities that affect the security of the platform, including the processes it supports.

  • Lateral Authentication Bypass
  • Disclosure of important information within the company
  • Stored XSS for an additional user
  • Local File Inclusion
  • Insecure handling of authentication cookies

Medium Severity Vulnerabilities ($50):

Vulnerabilities that affect multiple users and require little or no user interaction to trigger.

  • Common logic design flaws and business process defects
  • Insecure object reference

Low Severity Vulnerabilities:

Issues that affect individual users and require interaction or significant prerequisites (e.g., MITM) to trigger.

  • Open Redirect
  • Reflective XSS
  • Low-sensitivity Information Leaks

QUESTIONS AND CONTACT INFORMATION

We offer 24/7 customer support. If you have any questions, feel free to contact us: